Privacy Policy

The following terms of service regarding Privacy Policy can be viewed in the app settings, website, or any app store from which you download Track It Up. This Privacy Policy outlines the information we collect hereinafter referred to as “The Information” and its intended use. We also encourage you to read our Terms of Service, which detail the terms governing the use of our Services.

The services provided by TRACKITUP, also known as Track It Up, are administered by TRACKITUP, INC a Delaware corporation with offices in Tampa, FL USA.

For Any questions regarding Policy Agreement contact: support@trackitup.co

Information Collected

We may collect information that includes: personal information, sport activity data, location, routes, photographs, texts, videos, tags, or any other content you publish through Track It Up. 

Location Information

For an optimal experience, Track It Up requires permanent access to your location to capture your activities while you are training and not actively using the app on the screen. The information collected will be solely related to your sports activities. We will also collect your location and associated information provided by third party entities such as wearable and sport tech brands.

Information Usage

We require highly accurate information to bring you the most optimal experience in our services. Aiming to generate the highest value to you with meaningful insights and experiences while using Track It Up. 

Information Sharing

By using our services you acknowledge that the information loaded will be available to other users, in some instances to the general public in our communication channels. We may use information for advertisement. By accepting this agreement, you authorize us to use your information and posts for commercial use in advertisements and offers, without generating any compensation for you.

Information Protection

Track it Up applies appropriate measures to protect your information based on sensitivity. We utilize security controls for data storage, transmission, and consumption.  However, it is important to note that while we strive to maintain robust security, we cannot ensure absolute security of your account or information. You can also enhance your account’s security by creating a strong, unique password for our services, not using this password for other services, refraining from sharing it with others, and promptly reporting any suspicious activity or unauthorized access to your account.

Information Retention and Deletion

Information is retained as long as necessary to provide the services to you. Profile information will be retained as necessary or until your account is deleted. In addition you can delete some information from  our services (i.e. profile information). you can request to delete your account by submitting a request to the contact information provided in this policy. In addition, information may be retained to enforce terms of service, troubleshoot problems, comply with laws and prevent fraud.

By accepting this agreement, you understand and agree that you are responsible for the content you post on the platform and send via email, messaging apps, or other means, and not Track It Up.

Track It Up does not routinely curate or moderate the information and content posted on its platform by you or other users; therefore, we cannot guarantee its integrity or quality. However, if Track It Up finds material it deems inappropriate or malicious at its discretion, it may remove it without prior notice. By accepting this agreement, you acknowledge that Track It Up is not the only entity publishing information on the platform, and therefore, you may be exposed to content you find offensive or inappropriate posted by other users. Therefore, Track It Up is not responsible for the outcome of your consumption of such content.

By accepting this agreement, you acknowledge that you are solely responsible for the information and content you publish on the platform, and if it violates this agreement or the laws in your country, you may be held legally responsible. You also agree that the nature of the relationship between Track It Up and the user is not confidential, and all content and information will be considered non-confidential. Therefore, when you post any information or content to the platform, Track It Up will be considered the public recipient of it. The only responsibility Track It Up has regarding your information or content is as stipulated in the privacy policy.

Track It Up informs you that it will only process the information you upload to the application yourself, including personal information (email), progress, routes, photographs, texts, videos, tags, or any other content you publish through Track It Up. This information will be stored on servers contracted by Track It Up for this purpose and will be deleted when you decide to permanently delete your account. Your payment information will not be processed by Track It Up but by certified third parties for handling this information.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We will take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

This document is written in English. In the event of any discrepancies between the translated versions and the English version, the English version will take precedence.